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Customer Protection Policy
At Canada Pharmacy we pride ourselves in
providing quality service for our customers. We
are happy to introduce our Customer
Protection Policy, to reassure our customers
that we are always willing to go that extra mile
in providing excellent customer service.
 Product
Satisfaction
If you are not
fully satisfied with your purchase from Canada
Pharmacy, simply return the product and we will
refund you 100% of its value, including
the shipping cost. Even if the package has been
opened, don't worry! Return the opened package
and we will refund you 50% of its value.
Simply call Canada Pharmacy within 15
days of receiving your package at
1-800-891-0844 and tell us why you are
not fully satisfied with your purchase. If we
are unable to make it right, we will be happy to
explain how to return the package to us.
Remember, we will even cover the cost of
shipping the package back to us.
Click here for more
info Lowest Price
Guaranteed
Canada Pharmacy
guarantees you the lowest price on all of your
medication(s). If you find your medication(s)
cheaper at any other online Canadian pharmacy,
we will price match with them. Canada Pharmacy
will meet the prices of any accredited online
mail order pharmacies that are Pharmacy Checker
and CIPA approved. If you are unsure if a
pharmacy is accredited, please call toll free at
1-800-891-0844 and one of our patient
care specialist will be happy to help you.
It's simple! Call our toll free number
above and a patient care specialist will price
match for you during your ordering process.
Patient Care
Specialists
Our Patient Care
Specialists recognize that it is important to
understand our patient's needs when it comes to
their health and wellness. These dedicated
individuals are continuously trained by our
Pharmacists in the general knowledge of many
different chronic disease states from Diabetes
to Osteoporosis. The health knowledge they gain
allows them to be better informed with placing
your order.
Our Patient Care Specialists
are highly sensitive to our patients needs and
are available to help you, at any time; day or
night.
As well, our Call Center Leaders
are responsible for the day to day management of
our call centre. With over 60 Patient Care
Specialists they ensure that your individual
needs are met when it comes to ordering. A
courteous and friendly approach is always taken
with our patients. More importantly, they are
here to provide additional training, new product
information to ensure that your order is
processed and delivered as quickly as possible.
This dedicated team of professionals
ensures that when you become a patient of Canada
Pharmacy you will immediately know that you have
made the right choice!
24 Hour
Service
Canada Pharmacy is
happy to be of service to our customers, at any
time that we are needed. We are open for your
convenience 24 hours a day, 7 days a week, 365
days a year. If you need to place an order,
inquire about our ordering process or obtain a
price quote, our patient care specialists are
available and happy to help you. Call toll free
at
1-800-891-0844.
Canada Pharmacy is ranked the 1
Canadian Online Pharmacy.
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